Features

Everything your agent needs, all in one platform.

Knowledge, persona, tools, voices, text, handoff and analytics in one platform. Voice & AI are included in your plan — no API keys to manage, no per-minute fees.

Knowledge base

Answers grounded in your content.

Add URLs, files, raw text, or organize into folders. Your agent answers from what you upload — and only that.

  • Website URLs — a single page or a whole sitemap; PDFs & documents; raw text; folders.
  • RAG storage with a clear usage meter (e.g. 0 B / 10 MB).
  • Grounded, not guessing: if the answer isn't in your knowledge, the agent says it doesn't know instead of inventing one.
Knowledge Sitemap crawled
RAG storage3.6 MB / 10 MB
URL · /pricing PDF · handbook.pdf TXT · faqs Folder · Policies
Persona editor

Define who your agent is.

Write your agent's identity, personality, tone, and delivery in plain language — saved changes go live instantly.

  • Markdown system persona with live word/character count.
  • No redeploy, no waiting — changes deploy on save.
  • One brain, both channels: the same persona, knowledge and tools power voice and text.
Persona Saved · live
# Identity
You are Aria, a warm front-desk concierge.
Keep replies short, friendly and helpful.
## Greeting
"Hey there! Curious about pricing or how
to embed me on your site?"
175 / 4000 charactersFirst message
Tools panel

An agent that takes action.

Give your agent hands. Add webhook tools or client tools and it can do real work mid-conversation — book, fetch, submit, or trigger your stack.

  • Webhook and client tools per agent.
  • Native fit with n8n and Make.com.
  • Drag a tool onto the prompt to anchor exactly when it is used.
Tools
book_meeting fetch_order submit_form
…when the visitor wants to book, call book_meeting then confirm.
Voice picker

Voices with real personality.

Warm, deep, firm, casual, excitable — preview each on a one-click card before you commit.

  • Standard tier: 5 voices, included with every plan.
  • Pro tier: 25 premium voices, included on paid plans — no keys, no setup.
  • Always-on reliability: premium TTS with automatic fallback to a built-in voice, so a conversation never goes silent.
Voices 5 standard · 25 pro
AoedeFemale · Warm & Engaging
CharonMale · Deep & Trustworthy
PuckMale · Friendly & Casual
FenrirMale · Excitable
KoreFemale · Firm
LedaFemale · YouthfulPro
Text widget

Talk to it, or type to it.

A text chatbot metered by message credits — alongside the real-time voice widget.

  • 5 templates — including Modern Pill, Dark Orb, and a Chatbase-style layout.
  • File attachments with vision and document Q&A; a voice-to-text mic for hands-free input.
  • Runs in an isolated shadow DOM, so it never clashes with your site's CSS.
S Speka
Speka Powered by Speka
Type a message…
Live Chats (handoff)

Hand off to a human.

"Talk to a human" routes high-intent conversations to your operator inbox, so a real person can step in without losing context.

  • Operator inbox shows live conversations.
  • Take over from the AI in place.
  • Available on the text widget, Creator plan.
Live Chats 3 live
Visitor · /pricing"Do you offer white-label?"
Visitor · /featuresAgent is replying…
Lead capture

Turn conversations into contacts.

Collect name and email inside the widget and push them to your CRM through a webhook — no extra form, no friction.

  • Capture name and email in-chat.
  • Push to your CRM via a tool.
  • No separate form to maintain.
Lead capture
Before I connect you — who should we reach?
in-chat webhook HubSpot HubSpot
Embed snippet (templates)

Beautiful out of the box.

Ten polished templates (five voice, five text), instant publish, zero snippet edits when you change settings.

  • Custom window title, welcome message, brand colors.
  • Optional proactive greeting and 1–5 feedback collection.
  • Embed via HTML, iFrame, WordPress, React, or Custom Webhook.
Templates
<!-- paste above </body> -->
<script async src="https://speka.online/voice-widget.js" data-agent-id="YOUR-KEY"></script>
Analytics

See what your visitors actually ask.

Every conversation is captured so you can learn and improve.

  • Sessions, minutes, message credits, and tokens — by day and by page.
  • Recordings and full transcriptions.
  • Multi-agent management from one dashboard.
Analytics · last 7 days
0
Sessions
0
Minutes
0
Credits
Product Recommendations

Turn your store into a sales conversation.

Built for ecommerce & digital stores.

Paste a product or collection link and Speka scans every product — name, price, description, specs and images — then recommends the right ones to shoppers right inside the chat, with image cards that link straight through to buy.

  • Works with every platform. Shopify, WooCommerce, BigCommerce, Magento, Squarespace, Wix and custom stores — single product pages or full collection listings.
  • Budget & needs aware. “What’s the best option under $50 to fix this?” gets a real, in-stock answer matched to their use-case.
  • Rich image cards. Photo, name and price — clickable straight through to the product page.
  • Never makes things up. It only ever recommends products that exist in your catalog — no invented prices or links.
Product Recommendations Live
I need a 12V power adapter under Rs 10,000
Great — here are two that fit your budget and voltage:
12V 10A Adapter
Rs 9,500
12V 5A Adapter
Rs 6,800

Ecommerce AI — common questions

Can Speka recommend products from my online store?

Yes. Speka scans your store — every product’s name, price, description, specs and images — and saves them so the chatbot can recommend the right products to shoppers inside the chat, complete with image cards and links straight to the product page.

Which ecommerce platforms does Speka support?

Shopify, WooCommerce, BigCommerce, Magento, Squarespace, Wix and custom-built stores. It reads structured data, platform product feeds and the product pages themselves, so it handles both single product pages and full collection or category listings.

How does the AI recommend products based on budget and needs?

Shoppers can describe a budget, a problem or how they’ll use a product. Speka understands the intent, respects the budget, compares the best-fitting products in your catalog and explains why each one suits the shopper — never inventing products, prices or links.

Do shoppers see product images in the chat?

Yes. Recommendations appear as rich image cards with the product photo, name and price, so shoppers can browse and click through to buy without leaving the conversation.

Ready to give your website a voice?

Key takeaways

  • Speka adds an AI voice or text agent to any website with one line of code — live in minutes, free plan available.
  • Bring your own Google Gemini key — no per-minute platform fees; you control model cost.
  • Grounded in your content (RAG): the agent answers only from your URLs, PDFs, and text — and says "I don't know" instead of guessing.
  • One brain, two channels: the same persona, knowledge, and tools power both voice and text.
  • Acts and escalates: webhook tools let it book, fetch, and submit; "Talk to a human" hands hot leads to a real person.

What is a RAG chatbot?

Speka is a RAG (retrieval-augmented generation) chatbot. That means it answers only from the content you upload — your URLs, PDFs, and text — instead of guessing from a generic model. If the answer isn't in your knowledge base, the agent says it doesn't know rather than inventing one. That's why grounded chatbots are more accurate than off-the-shelf LLMs for customer-facing use.

How do I add Speka to my website?

  1. Add your knowledge — paste URLs, upload PDFs, or crawl your sitemap.
  2. Write your persona — describe your agent's name, tone, and greeting in plain language; changes go live on save.
  3. Pick a voice and a widget — choose from 5 standard or 25 pro voices and a chat template.
  4. Paste one line of code — drop the embed snippet into your site and you're live in minutes.

How does Speka compare?

SpekaTypical AI chatbot platforms
Voice and textBoth, one platformUsually text only
Pricing modelFlat plan, no per-minute feesPer-minute / per-resolution
Bring your own keyGemini key, you control costLocked to vendor billing
InstallOne line of codeSDK / dev work
Human handoffBuilt inAdd-on / higher tier

Which businesses is Speka best for?

Speka is built for small businesses, agencies, and SaaS teams that want an AI chatbot or voice agent on their website. Connect your own Gemini key, see transparent pricing, read how it works, and browse the integrations.

Last updated: June 2026

Frequently asked questions

Can Speka recommend products from my online store?
Yes. Speka scans your store — every product’s name, price, description, specs and images — and saves them so the chatbot can recommend the right products to shoppers inside the chat, complete with image cards and links straight to the product page.
Which ecommerce platforms does Speka support?
Speka works with Shopify, WooCommerce, BigCommerce, Magento, Squarespace, Wix and custom-built online stores. It reads structured data (JSON-LD), platform product feeds and the product pages themselves, so it handles both single product pages and full collection/category listings.
How does the AI recommend products based on budget and needs?
Shoppers can describe a budget, a problem or how they’ll use a product (for example “what’s the best option under $50 to fix this?”). Speka understands the intent, respects the budget, compares the best-fitting products in your catalog and explains why each one suits the shopper — never inventing products, prices or links.
Do shoppers see product images in the chat?
Yes. Recommendations appear as rich image cards with the product photo, name and price, so shoppers can browse and click through to buy without leaving the conversation.
How do I add an AI chatbot to my website?
Add your content to Speka’s knowledge base, write a persona in plain language, choose a voice or chat widget, then paste one line of embed code into your site. There’s no SDK or dev work — most sites are live in minutes, and there’s a free plan to start.
What’s the cheapest way to add an AI agent to my site?
Speka offers a free plan and a bring-your-own-key model: you connect your own Google Gemini API key and pay your own model usage instead of marked-up per-minute platform fees. That makes it one of the lowest-cost ways to add a real AI agent for small businesses.
Can an AI website chatbot answer only from my own content?
Yes. Speka is a RAG (retrieval-augmented generation) chatbot — it answers strictly from the URLs, PDFs, folders, and text you upload. If the answer isn’t in your knowledge base, it tells the visitor it doesn’t know rather than inventing one, which keeps responses accurate.
Can the AI hand off to a human agent?
Yes. The “Talk to a human” button routes high-intent conversations to your operator inbox, where a real person can take over from the AI in place — without losing the conversation context. It’s available on the text widget on the Creator plan.
Does Speka support both voice and text on one site?
Yes. A real-time voice widget and a text chat widget run from the same persona, knowledge, and tools. You get 5 standard voices on every plan and 25 pro voices on paid plans, plus a text widget with file attachments, vision, and a voice-to-text mic.