Last updated: June 1, 2026
These Terms govern your access to and use of Speka's website, platform, and agents. By creating an account or using the service, you agree to them.
By accessing or using Speka, you agree to be bound by these Terms and our Privacy Policy. If you're using Speka on behalf of an organization, you represent that you have authority to bind that organization.
You're responsible for keeping your account credentials secure and for all activity under your account. Tell us promptly if you suspect unauthorized use. You must be at least 18 years old, or the age of majority where you live.
You agree not to use Speka to:
Agents should make clear to visitors that they are an AI. Be transparent.
You retain ownership of the knowledge, configuration, and content you upload. You grant us a limited license to host and process it solely to operate the service for you. You're responsible for having the rights to the content you provide.
Paid plans are billed in advance on a monthly or yearly cycle. Voice & AI are included in your plan — there are no per-minute platform fees. Usage allowances (such as minutes or message credits) are described on the pricing page.
You can upgrade, downgrade, or cancel at any time; changes take effect at the next billing cycle. Fees are non-refundable except where required by law.
We work hard to keep Speka reliable and provide automatic failover so conversations don't go silent. The service is provided "as is," and we don't guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, Speka is not liable for indirect, incidental, or consequential damages, or for any lost profits or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
You can close your account at any time. We may suspend or terminate access if you breach these Terms or use the service in a way that risks harm to others or to the platform. On termination, your right to use the service stops and we'll handle your data as described in the Privacy Policy.
We may update these Terms from time to time. If we make material changes, we'll notify you by email or in-product. Continued use after changes take effect means you accept the revised Terms.
Questions about these Terms? We're glad to help.
Need clarification? Reach our team at legal@speka.online
Contact us →The short version (not a substitute for the full Terms)
Yes. Under Speka’s Acceptable Use policy, agents must make clear to visitors that they are an AI — they may not deceive, harass, or impersonate a human without disclosure. This reflects emerging 2026 transparency expectations (e.g., the EU AI Act’s Article 50 disclosure duties and several US state “bot disclosure” laws, such as California’s B.O.T. Act / SB 1001). You are responsible for configuring your agent’s greeting to identify it as AI. See how Speka agents work.
You keep ownership of everything you upload — your knowledge base, configuration, and content. Speka receives only a limited license to host and process it to run your agent. We don’t claim your content, and we don’t use it as our own. For more, see how we handle your data.
Last updated: June 2026